Frequently Asked Questions
Below are some of the most common questions our customers ask. Cannot find your answer below? Please contact us on firstname.lastname@example.org or 028 9070 6940, our technical sales team will be happy to help.
What process should I use?
This depends on various aspects of your project requirement – surface finish, dimensional accuracy, temperature requirements, feature definition, material requirements, lead-time and cost!
No two projects are the same, so LPE offer a range of processes and materials so we can best match to your RP or RM requirements every time. Typically, customers will use Selective Laser Sintering for toughness, high temperature and functionality, while SLA is used for feature definition, accuracy and aesthetic finish, and CNC for specific material requirements.
For longer runs of parts, we also offer Selective Laser Sintering, Vacuum Casting, CNC and RIM.
Our process comparison page provides and overview of the key differences between processes offered. Alternatively contact our sales team who will be happy to advise on the best solution for your individual project and quote accordingly.
What materials are available?
LPE offers a wide range of materials for all processes. Our range of SLA epoxy resins simulate many production materials including ABS, PC, PP and filled materials.
Selective Laser Sintering parts are made in nylon, glass filled nylon, aluminium filled nylon, as well as specialist Investment Casting and flame retardant materials. A wide range of casting PU materials allows customers to simulate any production material from soft rubbers to durable injection moulding plastics.
Further material information is available on our Rapid Prototyping Materials page.
Are materials waterproof?
The Watershed XC11122 SLA material is guaranteed waterproof. While first SLA materials were very unstable with no real moisture resistance, all new materials are much more stable and will all take water testing.
Selective Laser Sintering models can be water sealed (free of charge) on request to ensure water proofing.
Can I get materials to withstand high temperature testing?
All Selective Laser Sintering materials are used for functional testing and can be tested to temperatures of around 150°C.
We also offer Bluestone (ceramic filled SLA material) which, when post-cured, can withstand temperatures around 280°C. Recently added Ceramax and NanoTool also offer exceptional thermal resistance and stiffness.
For further advise and information contact our sales team on 028 9096 0680.
…any medically approved materials?
The Watershed XC11122 is a clear SLA material which is medically approved to ISO and USP Grade VI standard. Parts are particularly suited to medical device housings and fluid flow analysis models, and can also be used in a wide range of bio-medical or skin contact applications and clinical trials.
Nylon material PA2200 is also suitable for medical applications with USP Grade VI approval.
Can parts be used in end production / what quantities can I expect?
With the major improvement in material stability and durability, many of our customers now use our services not only for prototypes but also for low volume production requirements. Typically, for short run needs of up to a couple of hundred parts, we offer Selective Laser Sintering, Vacuum Casting, Reaction Injection Moulding and CNC services. Some niche production requirements can also be fulfilled with SLA models. Nowadays, many projects are undertaken with Rapid Manufacturing in mind, so no design for production considerations are required!
What file format do I need to provide?
LPE can accept a wide range of 3D file formats including STL, IGES, STP, SAT and all generic 3D data packages. We can also accept 2D DXF and drawing data, for which we can offer a competitive 3D CAD conversion service.
A full list of accepted files c an be viewed on the quote page and our Creating STL files page will provide further advise on how to ensure your STL files are in the best format for Rapid Prototyping.
What finish can I have?
LPE offers a full range of in house finishing and painting services. Our standard smooth and bead blasted finish to external faces on SLA models is free of charge. We can also provide painted finishes on all processes to a matt, textured or gloss standard in any color (matched to Pantone, RAL, BS or customer sample).
Clear and tinted finishes are also available with some materials. We can also supply metallic finishes from appearance models to fully finished mirror chromed finishes.
Basically, we can match to any colour or finish requirement with our team of experienced in house finishers / model makers – please just ask!
What about customer confidentiality?
At LPE we work closely every day with many clients whose data is highly sensitive. Aware of this, we have a stringent in house confidentiality policy among staff, and are more than willing to sign any Non-Disclosure Agreements for our customers.
Over 20+ years of business has allowed us to establish a long and regular working relationship with many customers in all industries, and this has come from a build of trust and confidence throughout!
I’ve been using LPE for many years, and they’ve always provided me with a reliable and efficient service, with good parts. I know I can rely on LPE to deliver me the product I need, when I need it. They have great technical know-how, and an excellent range of services, materials, and finishes. I’m very satisfied with the service I have received.